Delivery Policy

When you rent on RentFory, you decide how to receive your items: delivery to the address you specify or pickup at an agreed location. You make this choice during booking, before payment.

Depending on your selection, items are either delivered to you or prepared for pickup. Logistics may be handled by the RentFory team or by trusted third-party delivery and logistics partners. Available options may vary by city, item category, availability, and operational conditions.

For deliveries, rental items are usually brought approximately 30 minutes before the scheduled rental start time. If a delivery is delayed, the rental period begins when you actually receive the items. For pickup, the rental period typically starts once you collect the items at the agreed time and place.

If you choose delivery, the cost is calculated for your specific order. It reflects the delivery district and city, the distance from our service area, and the size and dimensions of the rented items—compact goods and large or bulky equipment are not priced the same way. The delivery amount is shown clearly during checkout, before you pay, so there are no surprises.

Availability, timing, pricing, and logistics for delivery and pickup may vary depending on location, rental duration, item type, operational workload, weather conditions, and other service-related factors.